Your questions, answered.
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Can African travellers visit Indonesia?+
Yes. Entry requirements differ by nationality and can change, so message us with your passport country and we'll confirm exactly what applies to you.
What documents do I need?+
Just four essentials: a clear scan of your passport data page, a recent passport-style photo, your personal information, and your travel details. We handle the sponsor, guarantor, and paperwork.
How long does processing take?+
Typically 5–10 working days from the moment we receive complete documents. Rush requests can sometimes be accommodated — ask on WhatsApp.
Can my visa be extended?+
Yes. Tourist and business visas can be extended twice, up to 60 days each. Social visas can be extended four times, up to 30 days each. Total stay: up to 180 days.
How do I apply?+
Message us on WhatsApp or email with your details. We consult with you, prepare the paperwork, submit it, and deliver your e-visa.
How do I pay?+
Payments are arranged after consultation through WhatsApp or email. We guide you through the application process before requesting payment. No online payment gateways for now.
Is there a fixed price?+
Yes. Our standard tourist visa service is a fixed $650 (subject to visa type). No hidden charges.
Do I need to visit the Indonesian embassy?+
No — the visa is issued electronically (e-visa). You do not need to visit the embassy.
What if my visa application is denied?+
Rejections are extremely rare when documents are complete. We advise honestly upfront if we foresee any issue.
